Performance & Goals Framework

Who this is for

Series A → Series B companies between 15–100 engineers where ad-hoc operating discipline has stopped holding. New CTOs/VPEs in their first 60 days installing the operating system.

When you need it

You've outgrown ad-hoc. The last OKR attempt fizzled. The board has started asking for SLO/SLA reporting. Your team has lost faith in the framework - and is operating on instinct.

What's delivered

• Company-level OKR framework - annual + quarterly cadence, ambition-vs-realism calibration, cascade rules
• First quarter OKRs actually drafted with the exec team during the engagement
• Squad-level OKR cascade, run with the squad leads
• KPI definitions: operating metrics, leading vs lagging, dashboard structure, ownership map
• SLO definitions for Tier 0 and Tier 1 services with error-budget policy and breach-response protocol
• SLA framing - customer-facing SLAs aligned to internal SLOs
• Performance management cycle: quarterly review templates, calibration, manager training brief
• Operating cadence document - weekly / monthly / quarterly / annual rhythms with named owners
• Board-cadence reporting structure with sample first report
• Tooling recommendation (lightweight eval of OKR / SLO / perf-mgmt platforms)

What this sprint is not

• Tooling implementation (recommendation only)
• HR / total-rewards system (no comp banding)
• Perpetual coaching engagement (installation + first cycle + handover)